Kraken canceled my account for no reason and held funds for a period that caused significant issue for me. Even trying to wire the funds back to my bank was difficult. This is the worst platform I have ever seen with a customer service approach that is pathetic at best. Read the rest of the reviews from others and you will see that it is systemic.
kraken.travel Reviews 2
We adhere to strict guidelines for editorial integrity. My attempt to use Kraken has been a complete disaster due to their verification process. Their team demonstrates sheer incompetence, repeatedly asking me for documents that simply do not exist in Slovakia. It’s an infuriating, endless loop of bureaucracy with no regard for country-specific realities.Their support reps are useless, context-deaf NPCs.
Previously, Kraken disclosed its fees as 1.5% for most cryptocurrencies, plus a 0.5% processing fee. Now, all users can see is that Kraken will show a “displayed fee” and potentially a spread at the time of purchase. When we tested purchasing $200 of BTC with USD via a debit card, this displayed fee came out to $9.65, or about 4.8%. Fees do tend to be higher with debit card purchases, but given the issues we experienced with connected bank accounts to Kraken, this likely isn’t that uncommon of a scenario.
Great quality and customer service.
Please make sure to keep and eye on your Email (don’t forget about the SPAM box), as that’s how our support team will reach out to you, once there’s an update to share.Let us know if you have any other questions,Kraken. Ordered from them, money deducted from account and then… Really disappointed as the keyboards have received great reviews on PC review sites. Hi Scott,The withdrawal has been successfully processed on our side. Please reach out to your bank so they can check for you in case they have put this on hold.
I went back and forth with the team alot on issues (time change was also a pain). For example when they made the changes live there were some issues conflicting with the theme. That is the devs job to implement correctly, not is kraken legit mine. I think I paid a bit too much for what I got, but it does meet the minimum requirement for what I asked for.
This is a good cryptoexchange but I know how many whales are transferring funds between crypto wallets and kraken. It’s not serious while other traders are taking advantage of the PUMP movement, I’m missing out on it all. At least, they offer pretty high leverage on crypto futures and low fees. Kraken offers 24/7 live, multi-lingual phone support.
Your ticket is still open and not closed. Really appreciate your patience in the meantime. Excellent exchange – pretty decent support. Never had any issue over the past 7 years. Happy to hear support had your back and you’re back in action.
Quick replies and high quality!
I have a kraken account and recommended kraken to two people. Both people transferred funds into the kraken account. Kraken put both peoples accounts on hold and then said that they wanted extra ID. We did this and both people have been turned down.
So the work is complete but I would not use again. I don’t know why there are so many bad reviews on here I use them and it works great. I don’t withdraw much I just buy and ship crypto around for like 6 months now and have no problem.
- Hi Scott,The withdrawal has been successfully processed on our side.
- Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
- Great customer support and fast service, i highly recommend.
- I was surprised at the reasonable price of the audit and how comprehensive it was.
- I live in the UK but my ping is great despite them being in the US.
These repeated failures have now been ongoing for days, during which I am suffering daily financial losses. This is unacceptable and is causing me significant financial and operational harm. Terrible customer serviceOnly bots answering, can’t move my funds, no way of getting in touch with a human.I will never use this service again and I recommend you stay away from it. KrakenKeys is a fast, reliable, and user-friendly price comparison site for Steam games. Our focus is on providing an ad-free, clutter-free experience, so gamers can quickly find the best deals without distractions. We track prices across trusted stores, helping you save money on both new releases and classic games.
- We are told by kraken that they do not have to give a reason.
- Ben and Braden are always actively helping people with their servers including myself.
- Only gave one star because zero stars was not an option.
- No keyboard, no tracking number, no answer to my contacts to the company.
- It’s beyond belief.I am incredibly lucky to not have anything on their platform — it would be a disaster to realize there are any assets left that I need to access through this broken system.
Great service- goods despatched on same…
You wait days for a reply, only to get a generic response that completely ignores everything you’ve said. To make matters worse, they repeatedly ask for documents that I have already provided! It’s beyond belief.I am incredibly lucky to not have anything on their platform — it would be a disaster to realize there are any assets left that I need to access through this broken system. This isn’t a serious financial institution; it’s a black hole of frustration. Avoid at all costs.↓ EDITAfter several back and forths, everything went well. I was able to change everything in their system.
They dont responce then I write to them about a keyboard I have not recived. And there is no tracking info and there my keyboard is. They dont write back.They steal your money. Very good quality and exactly what I asked for. I have throughly enjoyed working with Lyssa, she was very professional and helpful throughout our project. I look forward to working with her in the future, would highly recommend.
Don’t waste your time with this company. Kraken Hosting has probably been the most affordable, helpful, and competitive host I’ve ever used. Their specs are always double their competition’s for the half the price. Ben and Braden are always actively helping people with their servers including myself. Thank you so much for your support for us and your honest feedback. Super fast and helpful support, solved my problem within minutes which other hosts like Gravel couldn’t do.
Excellent exchange
Good news everyone , i find Krakenboost , and they really do help me a lot with my requests , for example quests chain on Legendary , Farming old raid , RBGs. I’m sure there are reasons for account reviews, but I didn’t receive any explanation when mine was locked. The work of wpkraken.io has exceeded my expectations. I was very pleased with their professionalism and reliability, and the end result of their work was very convincing. I will recommend wpkraken.io to others and will be happy to work with them again on future projects. Gave them scope of work and asked to quote.
One of these deposits was made from a bank from the same country so it should be on my account on the same day. I lose my money because the assets that I wanted to invest are going up and I can’t do anything. We understand your concerns about the limited variety of assets compared to other platforms.At Kraken, we prioritize security, compliance, and thorough asset evaluation before listings. While this means fewer coins, it helps ensure a safer trading environment.We appreciate your feedback and will continue working to expand our offerings thoughtfully. Kraken offers more complex trading for advanced users.
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